International data transfers: where things stand
Data processed through Dialbotix can move across borders as part of using our infrastructure and sub-processors. Here's the honest status of the safeguards around that.
Data may be processed outside your jurisdiction
Because we rely on providers like Vapi, Twilio, OpenAI, and our cloud infrastructure, data can be transferred to and processed in countries outside your own, including the United States.
Standard Contractual Clauses: in progress, not yet finalized
Standard Contractual Clauses (SCCs) or equivalent legal mechanisms for international transfers are currently being reviewed and implemented. We do not represent this safeguard as fully in place until it's formally documented and verified.
For a transfer mechanism you need confirmed today
If international transfer safeguards are a hard requirement for your organization right now, reach out to our team directly so we can walk through exactly where things stand for your specific situation.
Frequently asked
Not yet finalized. They're currently in review and implementation. We'd rather tell you that directly than imply it's already handled.
More security topics
This page describes, plainly, what data moves through Dialbotix, where it goes, and what protections are actually in place today, rather than a generic security statement.
Running a call involves more than one system working together. Here are the specific named services involved, and what each one is responsible for.
Retention isn't the same for every type of data in the platform. Here's specifically what's kept, for how long, and what deleting something actually does.
Need transfer safeguards confirmed for your organization?
Talk to our team about exactly where things stand.
