Your rights over your data
Whether you're a customer or someone whose information was processed as part of a customer's campaign, here's what you can ask for and how.
What you can request
You can ask to access the data we hold, request correction or deletion, request an export of your data, and object to processing where applicable, consistent with GDPR and CCPA/CPRA principles.
How to submit a request
Send requests to privacy@dialbotix.com. If you're the individual contacted through a customer's campaign rather than the customer, we may need to route your request to the relevant customer, since they act as the data controller for that lead data.
Response time
We aim to respond to privacy requests within 24 to 48 business hours.
Frequently asked
Email privacy@dialbotix.com. Because the business that ran the campaign is the data controller for that contact, we may need to route your request to them, but we'll help facilitate it.
More security topics
This page describes, plainly, what data moves through Dialbotix, where it goes, and what protections are actually in place today, rather than a generic security statement.
Running a call involves more than one system working together. Here are the specific named services involved, and what each one is responsible for.
Retention isn't the same for every type of data in the platform. Here's specifically what's kept, for how long, and what deleting something actually does.
Have a privacy request?
Email us directly and we'll take it from there.
