All glossary terms
GlossaryTerm 6 of 20
Speech to text
Definition
The technology that converts spoken audio into written text a computer can process, often abbreviated STT.
Going deeper
01
Where it fits in a voice AI system
It's the first step, converting what a caller says into text before a language model can decide how to respond.
02
Why accuracy matters so much here
A mistranscription can cause the whole system to respond to something the caller didn't actually say, so accuracy on real, noisy phone audio matters more than it might seem.
Related terms
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