Retry Logic
Configure how AI calling campaigns handle unsuccessful or unanswered calling attempts.
Retry logic determines how Dialbotix handles unsuccessful calling attempts, such as unanswered calls, according to campaign configuration.
Step by step
- 1
What is retry logic?
Retry logic defines how a campaign should handle calling attempts that do not result in a completed conversation.
- 2
Unanswered calls
Retry behavior can be used to determine whether an unanswered contact should receive another calling attempt.
- 3
Campaign configuration
Retry settings are associated with the campaign so different campaigns can use different retry behavior.
- 4
Avoiding excessive retries
Retry settings should be configured carefully to avoid unnecessary or excessive contact attempts.
Common questions this page answers
Frequently asked questions
What is AI call retry logic?
AI call retry logic determines whether and how a failed, unanswered, or unsuccessful calling attempt should be attempted again.
Are retry settings configured per campaign?
Yes. Retry behavior is part of campaign configuration so individual campaigns can use their own calling workflow.
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