AI Calls
View and understand outbound phone conversations conducted by Dialbotix AI voice agents.
A Dialbotix Call represents an outbound phone conversation between an AI voice agent and a lead and can include duration, transcript, recording, AI summary, and outcome information.
Step by step
- 1
What is a Call?
A Call represents a phone conversation between a Dialbotix AI voice agent and a lead.
- 2
Call status
Call status indicates the current or final state of a calling attempt.
- 3
Call duration
Call duration records how long the connected conversation lasted and is relevant to calling-minute usage.
- 4
Call transcript
A transcript provides a text representation of the conversation and can be used for review and analysis.
- 5
Call recording
Where recording is available, the recording provides an audio representation of the conversation.
- 6
AI call summary
AI analysis can summarize the conversation and help identify relevant outcomes.
- 7
Call outcome
Call outcomes help teams understand what happened during the interaction, including qualification or booking-related results where applicable.
Common questions this page answers
Frequently asked questions
What information is available for a Dialbotix call?
Call information can include status, duration, transcript, recording, AI summary, and outcome information.
Are Dialbotix calls recorded?
Call recording is supported where recording is enabled and available for the call. Follow your applicable legal and consent requirements when recording calls.
How are AI calls analyzed?
Dialbotix can use AI analysis to summarize conversations and identify useful call outcomes and qualification information.
Related documentation
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