AI Dental Receptionist
Built to handle the routine front-desk calling work at a dental practice, without pulling clinical staff away from patients.
Who this is built for
Dental practices where the front desk is stretched thin between patients checking in and the phone ringing constantly.
How the call runs
New appointment, reschedule, or reminder, handled differently from the start.
Offers real open slots rather than asking the patient to guess a time.
Gathers basic insurance information ahead of the visit to reduce front-desk work on arrival.
Locks in the appointment and repeats the date and time back clearly.
“Calm and clear, patient with older or anxious callers, never rushed.”
- Never offer clinical advice or diagnose a symptom described over the phone.
- If a patient describes pain or an urgent issue, prioritize same-day or next-day availability.
- Repeat appointment details back clearly, patients often mishear times over the phone.
Questions used on the call
“Is this for a routine cleaning, or is something bothering you that we should look at sooner?”
Determines whether the appointment needs to be prioritized as urgent.
“Have you been seen at this practice before, or is this your first visit?”
Determines whether new-patient intake steps, like insurance verification, are needed.
What happens based on the outcome
When the call hands off to a human
Example conversation
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Keep the front desk free for the patients in the chair.
Set up scheduling and reminders in minutes.
