Core Feature

Read every call as it's being said

Dialbotix transcribes every conversation live, turning speech into readable text in real time — so you always know exactly what's happening, without scrubbing through audio.

Audio recordings are slow to review and impossible to scan

When the only record of a call is an audio file, understanding what actually happened requires listening to the whole thing, or scrubbing through it hoping to land on the right moment. That's fine for the occasional spot check, but unworkable at any real call volume.

Listening back to calls doesn't scale

Reviewing even a handful of calls by ear takes real time, and reviewing hundreds is simply not realistic for any team.

You can't scan audio for a specific detail

Finding one moment — an objection, a price mentioned, a specific answer — inside an audio file means listening through most of the call to find it.

Nothing is searchable or reportable from raw audio

Audio alone can't be searched, filtered, or aggregated into insight about what prospects are actually saying across many calls.

An unreadable record isn't really a usable record — teams need text they can scan, search, and act on immediately.

By the time you've listened to the call, the moment to act has passed

If a rep or manager needs to understand what a prospect said, they need it now — not after replaying ten minutes of audio. Live, readable text turns a conversation into something that can be acted on the moment it happens.

Text can be scanned in seconds; audio takes real time to review
Live transcripts let you act on a conversation while it's still happening
Searchable text makes reporting on themes and objections possible
Readable records are usable at any volume; audio libraries aren't

A conversation you can read instantly is a conversation you can act on instantly.

Every word, transcribed live

Readable, searchable, and available the moment it's said.

Real-time speech-to-text

Conversations appear as readable text the moment they're spoken, not after the call ends.

Searchable across every call

Find any mention of a keyword, objection, or topic across your entire call history instantly.

Permanent, readable record

Every transcript is stored alongside the lead record, available long after the call is over.

Easy to share and review

Send a transcript to a teammate or client in seconds, without sharing a lengthy audio file.

How live transcription works

  1. 1

    The AI call begins

    Speech-to-text starts running the instant the conversation starts.

  2. 2

    Text appears live

    Each side of the conversation is transcribed and displayed in real time as it's spoken.

  3. 3

    The transcript is saved automatically

    Once the call ends, the full transcript is stored permanently with the lead record.

  4. 4

    It's searchable going forward

    The transcript becomes part of your searchable call history immediately.

What changes with live transcripts

Reviewing a call takes seconds instead of minutes of listening
Specific details are found instantly through search
Teams share and act on conversations in real time
Call insight becomes reportable, not just anecdotal

Text is simply a faster medium than audio for understanding, sharing, and acting on what was actually said.

See a live transcript in action.

Watch a real call transcribe in real time in a 15 minute walkthrough.

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