Every call, recorded and kept permanently
Dialbotix automatically records every conversation and stores it permanently alongside the lead record — a complete audio archive you always have access to.
Without a recording, disputes and reviews come down to memory
When a conversation isn't recorded, any question about what was actually said — whether for quality review, dispute resolution, or compliance — depends entirely on someone's notes or recollection, which is rarely reliable or defensible.
Disputes over what was said become he-said-she-said
Without an actual recording, disagreements about what was promised or discussed on a call have no objective record to settle them.
Quality review relies on inconsistent note-taking
Reviewing call quality or coaching reps is only as good as whatever notes happened to be taken, which vary wildly in detail and accuracy.
Compliance and audit requests can't be answered
Industries that need to prove what was said on a call have nothing to produce if the conversation was never recorded in the first place.
A permanent recording turns 'we think this is what happened' into 'here's exactly what happened' — every time.
You don't know which call you'll need to go back to until you need it
Nobody records a call because they expect a dispute or an audit request — they need the recording precisely because they didn't expect it. Recording every single call, without exception, is the only way to guarantee the one you need later actually exists.
The value of a recording is invisible until the exact moment you need one that wasn't taken.
A complete, permanent audio archive
Every call recorded automatically, with no manual setup required.
Automatic recording on every call
No setup, no toggling on or off — every conversation is captured by default.
Stored permanently
Recordings remain available even if the associated lead is later deleted from the system.
Easy playback anytime
Listen back to any call directly from the lead record whenever you need to.
Supports compliance and review
A defensible, complete record is available for quality assurance, training, or audit purposes.
How call recording works
- 1
A call begins
Recording starts automatically the moment the AI connects with the lead.
- 2
The full conversation is captured
Every word of the call is recorded from start to finish.
- 3
The recording is stored permanently
It's saved alongside the lead's record, transcript, and summary.
- 4
It's available whenever you need it
Playback is instant and accessible from the lead or campaign view at any time.
What changes with complete call recording
A complete audio archive is one of those features whose value you don't fully appreciate until the exact moment you need it.
See how call recording works.
Listen back to a real Dialbotix call in a 15 minute walkthrough.
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